Hi there.

Before I move on to a different backup solution, I want to see if there is a fix for this:

Error while trying to do a System backup:
The system cannot find the file specified. (0x0095007F00000002)

Latest Hasleo Backup version but, started happening with several versions back.
Happening on several PCs.
This does NOT happen with other Backup software (Macrium Reflect finishes the backup without error).

From the Hasleo Log (below), it shows the shadow files being the issue:

2026-02-04 15:55:57 T:0000B37C 87 - Deleting shadow copy set {4d54d302-e714-4936-80d4-d67c73cda2b4} ...
2026-02-04 15:55:57 T:0000B37C 87 Error while deleting shadow copies...
2026-02-04 15:55:57 T:0000B37C 87 - Last shadow copy that could not be deleted: {00000000-0000-0000-0000-000000000000}
2026-02-04 15:55:57 T:0000B37C 87 ERROR: COM call L"m_pVssObject->DeleteSnapshots(snapshotSetID, VSS_OBJECT_SNAPSHOT_SET,FALSE,&lSnapshots,&idNonDeleted)" failed.
2026-02-04 15:55:57 T:0000B37C 87 - Returned HRESULT = 0x80042308
2026-02-04 15:55:57 T:0000B37C 87 - Error text: VSS_E_OBJECT_NOT_FOUND

I can see shadow copy created when backup started shows up, nothing else.
vssadmin list shadows
After backup finishes, shadow list shows empty.

Already tried VSS Repair, checkdsk /f, dism /restorehealth and sfc /scannow.


Hasleo Log:

...
2026-02-04 15:55:57 T:0000B37C .\ImageMaker.cpp 630 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\FilePublic.cpp 1807 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\IncompleteBackupHandler.cpp 172 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\ImageWriterCluster.cpp 173 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackup.cpp 447 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C 149 - Mark all writers as succesfully backed up...
2026-02-04 15:55:57 T:0000B37C 149 Completing the backup (BackupComplete) ...
2026-02-04 15:55:57 T:0000B37C 127 (Waiting for the asynchronous operation to finish...)
2026-02-04 15:55:57 T:0000B37C 127 (Waiting for the asynchronous operation to finish...)
2026-02-04 15:55:57 T:0000B37C 87 - Deleting shadow copy set {4d54d302-e714-4936-80d4-d67c73cda2b4} ...
2026-02-04 15:55:57 T:0000B37C 87 Error while deleting shadow copies...
2026-02-04 15:55:57 T:0000B37C 87 - Last shadow copy that could not be deleted: {00000000-0000-0000-0000-000000000000}
2026-02-04 15:55:57 T:0000B37C 87 ERROR: COM call L"m_pVssObject->DeleteSnapshots(snapshotSetID, VSS_OBJECT_SNAPSHOT_SET,FALSE,&lSnapshots,&idNonDeleted)" failed.
2026-02-04 15:55:57 T:0000B37C 87 - Returned HRESULT = 0x80042308
2026-02-04 15:55:57 T:0000B37C 87 - Error text: VSS_E_OBJECT_NOT_FOUND
2026-02-04 15:55:57 T:0000B37C .\VolumeShadowCopy.cpp 979 nRet=0x03D2015080042308
2026-02-04 15:55:57 T:0000B37C .\VolumeShadowCopy.cpp 217 nRet=0x03D2015080042308
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 422 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 866 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 2332 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 2342 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 1682 nPos=100
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp 282 nRet=0x0095007F00000002
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp 1540 nRet=0x0095007F00000002
2026-02-04 15:55:59 T:0000B37C .\WorkerPublic.cpp 1236 nRet=0x006E001600000000
2026-02-04 15:55:59 T:00008758 .\BackupWorker.cpp 1351 nRet=0x0000000000000000
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp main 1657 End...


=====================

vssadmin list shadows

shadow copy created when backup started shows up, nothing else.
After backup finishes
Shadow list shows empty.

Hope this can be fixed as I like Hasleo and want to support them.
Thanks.

What is the difference between the two software tools

Hasleo Backup Suite vs. Hasleo Disk Clone?

They seem to cover a similar functionality.
Is one a subset of the other?

What can I do with Disk Clone what I cannot with Backup Suite?

Assume I want to transfer the content of an internal m.2 SSD with multiple partitions (with one of them Windows 10) to another (bigger) SSD (which shoule later replace the first).

What is the Hasleo tool of choice for this task?

The EasyUEFI domain works fine but the SUBJECT domain is now inaccessible.  Most web references now fail... (don't know when this started)

A relative of mine (80+ senior) recently bought a Dell computer with Win 11 Home. It seems that after a recent Windows update BitLocker is now on by default in new purchases. The senior involved has had several episodes of a boot screen issue where the Bitlocker code was needed.

I'm planning to disable BitLocker as (in this case) it's not really needed and an unencrypted disk is probably best for this individual.
I want full backups before I disable BitLocker (just in case)... so some questions:

1. If I do a full disk/partition backup, I'm assuming the backup is still encrypted so a restore would still need BitLocker credentials even if the working computer has had BitLocker turned off?

2. If I mount the BitLocker version backup, BitLocker credentials would be needed to restore files/folders?

Based upon the above assumptions, I would plan a new full backup of the unencrypted drive

Am I on the right track?  Thanks for any insights.


JayDee

Recovery Disk boots but won't respond to USB keyboard input? Does Recovery Disk support USB3/4? If so, then how? (MiniPC. USB4 and USBC ports only. No legacy USB in BIOS.)

I know I can click the "Backup" button or use the Actions --> Backup menu item to start a backup, but this always starts a specific type of backup (Full, Incremental, etc.).  I want to run a  scheduled backup on demand. This way, whatever backup is next based on the schedule will run. Is there a way to do this?

Thanks,
Rich

Dear Hasleo Administrator,
I hope the backup file's description can be multi line , for the easy reading & muliti description. 
Like Acronis True Image  backup utility.
Thanks.    

HBS 5.5.2.2 free, I've mounted image backup of another pc as virtual drive but when i browse user home folder (c:\users\myuser) access is denied

Used Hasleo Disk Clone to clone a 512GB SSD to an internal  M2 SSD.

It worked. The M2 drive now boots, but the 2.5" SSD won't any longer. Presume some sort of hardware mismatch. How can this be corrected?

Since the Emergency Disk tool included with HBS only supports USB flash drive and cannot be used to make the Portable SSD bootable?  Will WinToUSB work to make the portable SSD bootable from the winpe.iso generated from HBS instead of having to use a separate USB flash drive?  I have purchased HBS Pro.  Should I also purchase WinToUSB Pro for this case?