I need to exclude a single folder from the backup job, but it says that the filter is not available in the free version? Am I doing something wrong?

Laptop is:  Model:I7591-7483BLK-PUS 2-in-1 (7000 Series) 15.6 inch 2-IN-1
HBS version used 5.9.2.1

I just made a rescue disk for the above laptop and when booting, the display of the application is too tiny to be functional. I'm sure it is something I've done, but the Rescue Disk does display properly on my other computers. Is there some Dell display driver I should be including when I create the Rescue Disk? See image attached showing what I mean. 
I should add that the Rescue Disk made with version 5.6.2.1 boots fine and the display is normal.
Many Thanks.

   

Dear Hasleo Support Team,

I am writing to suggest a feature improvement for the Hasleo Backup Suite.

Currently, when uninstalling the software, user settings, saved connection profiles, and registry entries are not removed. While I understand that this is intended to preserve user preferences for future installations, it also means that a standard reinstallation does not resolve issues caused by corrupted configuration files or outdated connection data.

In my case, I encountered a "Access Denied" error when trying to back up to my Fritzbox NAS. A simple reinstallation did not help because the old, potentially corrupted entries remained intact. I had to manually delete these residual files and registry keys to resolve the problem – a process that requires administrator rights and is too complex for many users.

Therefore, I would like to request that you consider adding an optional checkbox during the uninstallation process, such as:

Quote:"Delete all user settings, saved connections, and registry entries"

Hi.

I have the Enterprise edition. One thing I don't want is to have Hasleo app bring up a window that says the backup failed. I already have backup notifications going to email. Is there a way to suppress this or do I need to script/request an option to prevent this from coming up?

I didn't see anything in the options of the job to stop this.

Macrium reflect uses Image Guardian to lock images so nothing can change the image files. I don’t know how it works, if it requires a driver, how much system resources it uses, or if it’s actually needed for images stored on external disconnected ssd drive.
Are HBS backup images locked in a similar way?

I'm a fairly recent new convert to Hasleo Backup, coming from many, many years of Macrium (Free, 8.x) use. Not surprisingly, my conversion was prompted due to the recent issues with Macrium program stemming from the April Windows Update debacle.  Over the years I have tested many of the other imaging/backup programs, including some little known ones like the one offered by O&O Software, DiskImage Premium, from the same company that makes O&O Shut-Up 10.

So far, I've been really pleased with the performance and capabilities in Hasleo backup, but I have a question: does the paid version offer a somewhat smoother upgrade process when a new version is released (when compared to the free version)?  I ask because I recently completed the upgrade (free version) from 5.8.2.2 to 5.9.2.0: the "upgrade" prompted the removal of the original version, which apparently removed the boot menu option as well, as that had to be reinstalled after the new version was in place.

This is not hard for me personally, but it might be for those that I tend to help and recommend programs to (friends, relatives, etc...).  It would be a selling point if this were handled in a smoother fashion.  Just a thought, as it might influence the decision of whether to use the free vs. paid version for those I help out.

Greetings... strange phenomena today.

I run a multi-BOOT System (Win10, Win11, Linux) and my main backup configuration is Disk-based rather than System-based, including the normal System partitions to recover the Win10 System (that's where I run the imaging from) plus the Win11 OS partition... 5-partitions in total).

Today I decided to restore just my Win11 OS partition from Win10.  Since the Win11 partition was not active at this time, I expected to be able to do this without any required reBOOT into the Emergency Disk.  It did exactly that but at the end of the process, while in HBS, the LIVE Win10 System shot up a disk error (Restart to repair drive errors!) that would require a checkdisk on the next reBOOT.  I reBOOTed the System and the Checkdsk ran on Win10 for a while and finished, no major issues.  ReBOOTed into Win10, all OK... reBOOTed in Win11 and the restoration was fine.

Anybody have any ideas what may have happened and why?  Normally, recovering a non-Active partition on the same disk that holds the LIVE OS is never an issue.

Hello everyone — new Hasleo user here! 👋

Just joined the forum and wanted to introduce myself. I'm Denis, a power user from Belgium with a serious case of "update nerd" syndrome — I build and test Windows environments on external SSDs, and safe update testing is basically my hobby at this point.

I recently purchased Hasleo software licenses for 5 people (family & friends who trust my recommendations!), and I've been using Hasleo Windows To Go Upgrader extensively to run portable Windows installations from external drives. It's been a game-changer for safely testing updates without touching my main system.

Fun fact: the name Hasleo literally contains "Leo" — and as it happens, my zodiac sign is Leo ♌. So I'd like to think it was meant to be. A lion trusting a lion. 😄

Looking forward to being part of this community and contributing where I can!

Thankyou for including the ability to unlock bitlocker-locked partitions in Hasleo Backup Suite.
I have successfully unlocked a partition using the 48-digit recovery key. It took a long time to enter the 48-digit key.
The software has an option to unlock the partition with a password. Which password is this? Is this a Windows login password? Is this a Windows login PIN? This password has a minimum length of around 8 characters.Windows login passwords can be as short as 1 character. PINs can be as short as 4 digits. Where can I find more information on how to use a password to unlock my Bitlocked partitions?

Thanks again.

I know, a silly question. The answer is probably NO. Or I should try it and find out. But if I can copy an updated Rescue USB drive to another it would save some time. 

Thanks.