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+--- Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) (https://www.easyuefi.com/forums/forumdisplay.php?fid=10)
+--- Thread: This program is not responding (/showthread.php?tid=1119)
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RE: This program is not responding - admin - 08-24-2022
(08-24-2022, 07:04 PM)corttex Wrote: I don't know if we understood each other well, I don't open the program at all, Hasleo Backup Suite didn't even run as apps in Task Manager, see the attached picture, but when I want to sign out on the computer at any moment the mentioned problem appears, so no splash screen, I didn't set schedule of any type. When I sent the dump file, I started the program only to show BackupMainUI.exe in the Task Manager. Maybe such behavior is only locally to me, never mind, it's not that important anymore because I'm using a version 2.8.2 that works fine.
This is important as this will prevent you from being able to upgrade to future releases. Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite? Does the GUI display properly if you run Hasleo Backup Suite manually?
RE: This program is not responding - corttex - 08-25-2022
Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite?
Yes, with versions 2.9.0 and 2.9.1
I don't have to run the program, it's enough that it's installed.
Does the GUI display properly if you run Hasleo Backup Suite manually?
Yes.
RE: This program is not responding - admin - 08-25-2022
(08-25-2022, 01:58 AM)corttex Wrote: Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite?
Yes, with versions 2.9.0 and 2.9.1
I don't have to run the program, it's enough that it's installed.
Does the GUI display properly if you run Hasleo Backup Suite manually?
Yes.
Thank you very much for your reply. Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software/downloads/Hasleo_Backup_Suite_Free_220825.exe
Thanks.
RE: This program is not responding - corttex - 08-25-2022
Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.
Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine
Thank you.
RE: This program is not responding - admin - 08-25-2022
(08-25-2022, 03:15 PM)corttex Wrote: Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.
Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine
Thank you.
You mean the new version works fine?
RE: This program is not responding - corttex - 08-25-2022
(08-25-2022, 05:21 PM)admin Wrote:(08-25-2022, 03:15 PM)corttex Wrote: Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.
Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine
Thank you.
You mean the new version works fine?
Yes
RE: This program is not responding - admin - 08-25-2022
(08-25-2022, 05:51 PM)corttex Wrote:(08-25-2022, 05:21 PM)admin Wrote:(08-25-2022, 03:15 PM)corttex Wrote: Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.
Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine
Thank you.
You mean the new version works fine?
Yes
I'm glad to hear that. Thank you for your patience and cooperation.
RE: This program is not responding - corttex - 08-25-2022
It wasn't a problem for me at all, I'm glad you solved it.