Hasleo Software Forums
EMail notifications are not working - Printable Version

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+--- Thread: EMail notifications are not working (/showthread.php?tid=2023)

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RE: EMail notifications are not working - admin - 06-13-2024

(06-13-2024, 04:17 AM)chmichael Wrote:
(06-11-2024, 06:21 PM)admin Wrote:
(06-09-2024, 09:47 PM)chmichael Wrote:
(06-08-2024, 12:00 PM)admin Wrote: In fact, they use the same code, so check to see if there are any other programs (antivirus software or system settings) that are preventing BackupWorker.exe from accessing the network.

I did add the Hasleo folder into Bitdefender exceptions but still it doesn't send the e-mail so it's not the AV.

Anything other than i can try ?

I'm so sorry, it works very well on our side and we can't do anything about it. It is recommended to test on a computer that does not have AV installed to see if it can send emails.

Ok found it since i use Windows Firewall Control it had harden the firewall rules so i needed to add it as exception to windows firewall.

Thank you

Glad to hear that. Have a nice day.