+- Hasleo Software Forums (https://www.easyuefi.com/forums)
+-- Forum: Hasleo Software (formerly called EasyUEFI Development Team) (https://www.easyuefi.com/forums/forumdisplay.php?fid=1)
+--- Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) (https://www.easyuefi.com/forums/forumdisplay.php?fid=10)
+--- Thread: Failed to run system API 0x003C0015000008CA (/showthread.php?tid=2031)
Failed to run system API 0x003C0015000008CA - danny - 06-11-2024
I am unfortunately unable to perform a system backup with Hasleo BackupSuite.
The target location is a Synology DiskStation DS423+.
I have set up the target path as a network drive on the PC to be backed up (user Admin has read and write access to this folder).
After selecting the target location, I immediately receive the error message: "Failed to run system API 0x003C0015000008CA".
To rule out an issue with my DiskStation, I tried the same process with an older DiskStation and received the same error message.
What could be the cause?
I would greatly appreciate any tips.
RE: Failed to run system API 0x003C0015000008CA - admin - 06-12-2024
The log file shows that the program could not successfully obtain the network connection information of the Y: and Z: drives, are you sure that the two drivers have been successfully connected?
RE: Failed to run system API 0x003C0015000008CA - danny - 06-13-2024
I found the cause. When I add the target path on the PC as a network address instead as a network drive, the error message no longer appears.
Thank you very much for your help.
RE: Failed to run system API 0x003C0015000008CA - admin - 06-13-2024
(06-13-2024, 05:25 PM)danny Wrote: I found the cause. When I add the target path on the PC as a network address instead as a network drive, the error message no longer appears.
Thank you very much for your help.
Glad to help. Have a nice day.