Failed to run system API.(0x0050001500000000)

[Claude McCourt]

Hi I tried to run system clone but i get this message:

Failed to run system API.(0x0050001500000000)
The operation was not successful

Can you help please?

[admin]

Hi I tried to run system clone but i get this message:

Failed to run system API.(0x0050001500000000)
The operation was not successful

Can you help please?

Please open the save log file dialog ("" > "Save logs") and save the log file, then send the log file to us via email at [email protected], and we will resolve it as soon as possible. Thanks.

[Claude McCourt]

Hi I tried to run system clone but i get this message:

Failed to run system API.(0x0050001500000000)
The operation was not successful

Can you help please?

Please open the save log file dialog ("" > "Save logs") and save the log file, then send the log file to us via email at [email protected], and we will resolve it as soon as possible. Thanks.

Hi thanks for the prompt reply, please find attached the saved log files.

  disk-clone-log-20230128140019.zip (Size: 13.37 KB / Downloads: 1)

[admin]

Hi I tried to run system clone but i get this message:

Failed to run system API.(0x0050001500000000)
The operation was not successful

Can you help please?

Please open the save log file dialog ("" > "Save logs") and save the log file, then send the log file to us via email at [email protected], and we will resolve it as soon as possible. Thanks.

Hi thanks for the prompt reply, please find attached the saved log files.

It seems that the WMI repository in your Windows is corrupted, please run the following command on the elevated command line to fix it.
net stop winmgmt /y
c:
cd %systemroot%\system32\wbem
rd /S /Q repository

regsvr32 /s %systemroot%\system32\scecli.dll
regsvr32 /s %systemroot%\system32\userenv.dll

mofcomp cimwin32.mof
mofcomp cimwin32.mfl
mofcomp rsop.mof
mofcomp rsop.mfl
for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s
for /f %s in ('dir /b *.mof') do mofcomp %s
for /f %s in ('dir /b *.mfl') do mofcomp %s

cd %programfiles%\citrix\system32\citrix\wmi
for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
net start winmgmt

Reboot the machine and try again. If an error occurs while resetting, try several more times. Please let us know the result, thanks.