Path not found on existing file backup profile

[JayDee]

A routine call on an existing file backup profile (that has been running successfully for many weeks) unexpectedly reported "path not found". It was not clear whether it was the source or destination path. (perhaps that report message could be improved)

I clicked "open Location" successfully so concluded it must be the source path.
I browsed the source tree and everything looked normal.
I then unselected the source folder and reselected it.

The profile then ran successfully.

Not sure what caused the issue... something on my computer I guess.
Just thought I would report it tho'

JD

[admin]

A routine call on an existing file backup profile (that has been running successfully for many weeks) unexpectedly reported "path not found". It was not clear whether it was the source or destination path. (perhaps that report message could be improved)

I clicked "open Location" successfully so concluded it must be the source path.
I browsed the source tree and everything looked normal.
I then unselected the source folder and reselected it.

The profile then ran successfully.

Not sure what caused the issue... something on my computer I guess.
Just thought I would report it tho'

JD

Regarding the issue, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected], and we will resolve it as soon as possible. Thanks.