Restore to smaller partition ends with error 0x012C000A00000000

[al3x]

Hello,

I experimented around a bit with HBS 5.0 Beta and I think I found a bug which really should be looked at.

This is the scenario:
- A full disk backup is taken.
- You need to restore to a new disk which unfortunately is a little bit smaller than the original disk.
- This shouldn't be a problem as long as the current usage is below the new disk limit, right?

Unfortunately you cannot restore partitions with a smaller size, you get error 0x012C000A00000000.



I documented the whole process with different examples in a video:



Timestamps:
- 01:30 - Backup is taken (Windows 10)
- 04:58 - Disk restore #1 - Delta mode (successful)
- 06:06 - Disk restore #2 - Full mode (successful)
- 07:25 - Disk restore #3 - Full mode, smaller C: partition (error)
- 10:10 - Partition restore #1 - smaller C: partition (error)
- 12:50 - Partition restore #2 - smaller C: partition (error)
- 14:58 - Disk restore #4 - Full mode, smaller C: partition (error)
- 17:20 - Partition restore #3 - smaller System-reserved partition (error)

Hope that helps!

[admin]

Thanks for reporting the issue, we'll fix it as soon as possible.

[al3x]

Thanks for reporting the issue, we'll fix it as soon as possible.

I just realized that this issue was introduced in v5.0.0 first. I currently use v4.9.5 and restoring to smaller partitions works perfectly.

Is there any schedule when you release new beta versions? I would love to use v5 in production already because of the VSS file filter option which saves a ton of backup space on daily incrementals. But with this restore bug I will probably hold on to v4 a little longer.

Thanks again!

[admin]

Thanks for reporting the issue, we'll fix it as soon as possible.

I just realized that this issue was introduced in v5.0.0 first. I currently use v4.9.5 and restoring to smaller partitions works perfectly.

Is there any schedule when you release new beta versions? I would love to use v5 in production already because of the VSS file filter option which saves a ton of backup space on daily incrementals. But with this restore bug I will probably hold on to v4 a little longer.

Thanks again!

We've figured out what's causing the issue, and we'll release a new version right away. Thanks.

[al3x]

Wow! That’s awesome, thank you!