Hasleo doesn't shutdown

[chmichael]

Hello,
  When i restart a server and Hasleo is running it doesn't detect the shutdown and it keeps backing up cause the PC to wait for the Hasleo service to finish.
I guess adding a timer detecting if the machine is shutting down or something to cancel the active backup should be ok.

Thank you

[aldist]

I do backups very often in Macrium and Hasleo, but never once have I had the brilliant idea to shut down the computer when the backup process is running.

[n8chavez]

Why in the world would anyone purposefully want to shut down a system while HBS is currently running? That's completely idiotic!

[admin]

HBS definitely detects the shutdown message, and the current design of HBS is that if there is a backup task currently running, then it will prevent shutdown until the current backup is complete, and almost all backup programs will prevent the shutdown until the backup is complete. Since Microsoft doesn't provide any mechanism for the app to interact with the user when it detects the shutdown message, it can only continue the backup or terminate the backup, perhaps adding a setting to the backup options for the user to choose.

[chmichael]

Since there isn't any option to CANCEL the running Scheduled backup GUYS and i really need to restart the Server of WHATEVER reason it should be nice to be CANCELED upon restart or shutdown! It's idiotic to WAIT the backup app to finish in case of MANUAL SHUTDOWN or RESTART FOR XYZ REASON.

Thank you

[chmichael]

@admin In rare cases we might need to restart the server so the running backup must be canceled upon manual shutdown or restart!
There is a single point to keep the backup running if we manually shutdown/restart.

Windows Server backup cancels upon manual restart/shutdown i guess Hasleo should have this behavior by default.

Thank you

[chmichael]

Testing Hasleo on Win2025 it v5 still has the same issue.
This time i installed Hasleo nothing else.

v5 is too problematic

btw, shutdown of the Halseo service can take up to 3 hours without doing anything.
Seems there is a shutdown loop which it doesn't exit or something.

Also if you're using RequestAdditionalTime of service then that might be the problem.

Thank you

[admin]

Testing Hasleo on Win2025 it v5 still has the same issue.
This time i installed Hasleo nothing else.

v5 is too problematic

btw, shutdown of the Halseo service can take up to 3 hours without doing anything.
Seems there is a shutdown loop which it doesn't exit or something.

Also if you're using RequestAdditionalTime of service then that might be the problem.

Thank you

Again, if a backup task is running at the time of shutdown, Hasleo Backup Suite will wait for the backup task to complete before shutting down the computer. It's not a BUG, it's by design.

[chmichael]

Well in Win2025 case i just installed and rebooted. No backup plans made it was empty.
I had manually to press reset button on the server.

Seems there is a shutdown service bug somewhere in v5

[al3x]

Well, can’t reproduce this error in a VM with Windows Server 2025 Standard here. Windows was installed fresh with latest available updates. Then I installed VMware Tools and finally HBS without any tasks. Shuts down without any problems for me, HBS service was ended within 1-2 seconds.

There has to be something else you do that causes these problems, maybe something that got installed without you knowing or some configuration/policy. Did you try this with an official Windows Server 2025 ISO from MS? Does this also happen in a VM?