Unable to create WinPE.iso

[admin]

Hi. I’m a newbie and with a Windows 10 22H2 PC, I made some backups with Hasleo v4.0.
Today I realized that, after upgrading to v4.0, WinPE.iso was not present in the Hasleo ‘bin’ folder.
I then launched the emergency disk creation procedure. After about 1 minute, the procedure stops at 63% .......
.......
Thank you very much

P.S. - I managed with difficulty to delete the C:\WinPETem folder by booting with Linux, but now I am afraid to run the emergency disk creation procedure again.

Open an elevated cmd.exe in Windows, and run the following command:
Dism /Unmount-Image /MountDir:C:\WinPETem\55ce1990-2ca1-4c0e-af66-6c455aad8d84\mount /discard
After that you should be able to delete C:\WinPETem normally.

Regarding the issue of getting stuck while creating WinPE, this is rare and we recommend that you wait a little longer to see if the operation can be completed. And please try adding Hasleo Backup Suite (BackupMainUI.exe, BackupService.exe, BackupWorker.exe and BackupSystemTray.exe) to the list of allowed applications (may be called Trusted Applications/Whitelisted applications) of your anti-virus software to see if the problem still persists?

Thank you for your response. After WhiteListing the Hasleo files in my antivirus (Eset NOD32) I ran the emergency disk creation procedure again. The process got stuck again at 63%. I waited 60 minutes, which I think is enough to declare the process certainly stuck, since on my second PC, with NOD32 and nothing in WhiteList the procedure was successfully accomplished in 1 minute.
I confirm that in task management the status of the two processes Hasleo Backup Suite Service Application and Hasleo Backup Suite Worker Application was "suspended".
Using task management, I closed the Hasleo Backup Suite application.
I restarted the PC. I used the cmd Dism and although the procedure ended after 2 minutes with an error 0xc1420117 (Unable to completely unmount directory - this problem is usually due to the presence of applications with files still open in the mount directory - close the files and run the unmount again to complete the process.) I was able to delete the WinPETem folder without any problem.
 
What to do next? I feel unsure.
Can I try to completely uninstall HBS and reinstall it again?
Or can I copy the WinPE.iso file created by my 2nd PC into the 'Bin' folder of my main PC? (Of course I won't have all the drivers but maybe I should be able to do a warm restore if needed).
Any other advise would be much appreciated.
Thanks for your attention

Yes, you can of course copy WinPE.iso from another computer to this computer. However, we still want to be able to find out what is causing the program to get stuck and finally fix it. Are you sure the program is stuck at 63%?