(06-14-2024, 01:21 PM)admin Wrote:(06-14-2024, 10:21 AM)lavande Wrote: I have a problem with the latest version 4.8. On a eufi/gpt windows 11 laptop I cannot mount the image. I often get this message in red "The application is busy now, please try again later. (0x00910019000000B7)". Occasionally I get this message "the operation completed successfuly" but no image is mounted, and the mounted column says NO.
What I tried:
-Reinstall hasleo backup suite.
-My backup is on a Samsung external SSD, I made a system image on the second internal disk of the laptop.
-I'm in raid mode, I tried ahci mode.
I have the latest build of Windows 11, 22631.3737, on a laptop that supports Windows 11.
On a Windows 11 legacy/mbr desktop computer, it's fine, I can mount an image.
Please uninstall the program and restart your computer, then reinstall the program to see if the problem persists?
I did it, it doesn't change anything.
I know how to avoid the message "The application is busy now, please try again later. (0x00910019000000B7)"
Hasleo window open in mounting tool and windows service window open, I mount a partition or several, I have the message "the operation completed successfuly" (but no image is mounted, the mounted column says NO, and the partition box checked is automatically unchecked). From there if I check a partition again to mount it, I would get the message "The application is busy now, please try again later. (0x00910019000000B7)". But if before remounting an image I always restart the "hasleo image mount service" I would get the message "the operation completed successfully" (but no image is mounted, the mounted column says NO, and the checked box of the partition is unchecked)
I tried with my antivirus in passive mode, a clean boot, memory integrity in Windows security disabled, it doesn't change anything.