Bug Where HBS Creates A Duplicate Folder That Cannot Be Deleted

[admin]

HBS doesn't create duplicate folders, and technically Windows doesn't allow folders with the same name to be created in the same location, so we recommend that you check to see if there are any file system errors on that drive.

Obviously HBS shouldn't create duplicate folders - but it did. When this happened the first time, the only way I could get rid of the duplicate folder for to reformat the drive. That should have fixed any filing system errors. Then it happened again. Have you tried the steps I described? I will try it on another drive when I get a moment and report back.

Are you kidding? I've done this at least a hundred times personally, and I'm sure you and I aren't the only ones on this forum who have performed it, but no one has reported similar problems. Are you sure that the folder names are exactly the same? And the files in the folder are the same?