Hasleo Backup Suite v5.0.2 backup operation failed

[jekovcar]

Support answer:

Hasleo Backup Suite uses Microsoft's Volume Shadow Copy Service (VSS) technology to implement Windows hot backup/cloning.To fix the VSS issue, try the following steps:
  1.To solve this problem, you need to remove these third-party VSS Providers. The installed VSS Providers can be found in the following Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\
2.1 Uninstall third party software
    2.2 Remove ONLY third-party VSS Providers in the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}.
    2.3Restart Windows.
    3. Retry Hasleo Backup Suite.

I pasted the code below into Notepad, saved Clean_VSSProviders.reg and run it to fix. It worked for me.

Code:

Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}]
@="Microsoft Software Shadow Copy provider 1.0"
"Type"=dword:00000001
"Version"="1.0.0.7"
"VersionId"="{00000001-0000-0000-0007-000000000001}"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}\CLSID]
@="{65EE1DBA-8FF4-4a58-AC1C-3470EE2F376A}"