The system cannot find the path specified. (0x0086008500000003)

[stevel]

Hello,

I am having an issue with recovering my backups.

I have this backup of my windows machine and every time I try to recover the files from its backup in bulk it gives this exact error: "The system cannot find the path specified. (0x0086008500000003)", I have been having this error with every single one of my windows backups, If I try recovering a singular file from it then its fine but the second I try recovering for example the Users folder or Program Files then it gives this error. 

But after some testing I found out that this is only a problem with the windows system backups and if I just do a file backup of my drive it works, I'm just confused why though.

[lavande]

Hello,

I have already had this message once and the code as it is long I can not say if it is the same.

If I remember correctly, you must re-indicate the same path of the backup folder already chosen. It is at the bottom of the hasleo backup window after choosing an image to restore. Click on the folder icon and indicate the same path.

[admin]

Hello,

I am having an issue with recovering my backups.

I have this backup of my windows machine and every time I try to recover the files from its backup in bulk it gives this exact error: "The system cannot find the path specified. (0x0086008500000003)", I have been having this error with every single one of my windows backups, If I try recovering a singular file from it then its fine but the second I try recovering for example the Users folder or Program Files then it gives this error. 

But after some testing I found out that this is only a problem with the windows system backups and if I just do a file backup of my drive it works, I'm just confused why though.

To further analyze the issue, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected].

[lavande]

You choose a system backup, action button and then edit. At the bottom of the window click on the folder icon and indicate the same path.

For a new backup, it's the same, click on the folder icon and indicate the same path.

[admin]

Hello,

I am having an issue with recovering my backups.

I have this backup of my windows machine and every time I try to recover the files from its backup in bulk it gives this exact error: "The system cannot find the path specified. (0x0086008500000003)", I have been having this error with every single one of my windows backups, If I try recovering a singular file from it then its fine but the second I try recovering for example the Users folder or Program Files then it gives this error. 

But after some testing I found out that this is only a problem with the windows system backups and if I just do a file backup of my drive it works, I'm just confused why though.

I'm sorry I couldn't reproduce your problem, can you describe your steps in detail, and if you can provide a screenshot. And please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected]. Thanks.