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HBS Backup System/Disk Error 0x018701508004230F
#1
OS:Windows 7

Hasleo Backup Suite  Backup System/Disk Error  0x018701508004230F

how to FIX ? 

Thank you.


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#2
(02-09-2025, 03:15 PM)spen Wrote: OS:Windows 7

Hasleo Backup Suite  Backup System/Disk Error  0x018701508004230F

how to FIX ? 

Thank you.

To further analyze the issues, please click "[Image: memu_normal.png]" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected].
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#3
Thanks for the log file.

Hasleo Backup Suite uses Microsoft's Volume Shadow Copy Service (VSS) technology to implement Windows hot backup/cloning, we have analyzed the log file, Windows returned the error code 0x8004230F (VSS_E_UNEXPECTED_PROVIDER_ERROR) when Hasleo Backup Suite tries to create snapshot (This is what causes the backup to fail.), which usually means that the backup process could not initialize due to a third party VSS Provider component installed on the system. To fix the VSS issue, try the following steps:

1. Please opening an elevated cmd.exe prompt and typing ‘vssadmin list providers’
[Image: attachment.php?aid=566]
If more than the default software provider (Microsoft Software Shadow Copy provider) is installed, another third party software suites (such as Acronis, Symantec, Macrium, etc.) are or have been installed on your computer. When these provider remains on the system when backup has completed, it may cause problems for native backup and other software that attempt to initiate a VSS backup/clone.

2. To solve this problem, you need to remove these third-party VSS Providers. The installed VSS Providers can be found in the following Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\
    2.1 Uninstall third party software
    2.2 Remove the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}.
    2.3 Restart Windows.
3. Retry Hasleo Backup Suite.

Thanks.


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#4
Yes ! It's Work !
Backup Finish.
Thank you very much.
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#5
(02-10-2025, 11:29 AM)spen Wrote: Yes ! It's Work !
Backup Finish.
Thank you very much.

Glad to hear that. Have a nice day.
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