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Hasleo Backup Suite (HBS) FAQs
#1
Information 
To: HBS Users and Customers,


The HBS FAQs have been culled from other Forum posts, in response to common questions, and to better respond to the needs of our user community.  They have been edited, and additional current and explanatory information added.  They will be kept current.

This Topic is locked, and does not accept member posts to avoid it becoming unwieldy with numerous posts about individual, or suggested, FAQs.

If you find errors or omissions, or you want a specific new post added to further explain HSB capabilities, please contact @garioch7 via PM.

We hope these FAQs will assist our users and customers.  Thank you for selecting the Hasleo Backup Suite as your imaging solution.


- The Hasleo Forum Team
#2
Information 
How To Create a Hasleo Backup Suite Emergency Disk(HBS-ED)


Primary Source: @Froggie

Primary Link: https://www.easyuefi.com/forums/thread-4...l#pid12599

This FAQ Post discusses creating Hasleo Backup Suite Emergency Disks, which can be created on a DVD or a USB flash drive (the latter is recommended).

(This FAQ Post is a consolidation of information from one or more posts, and has been edited to be current.)


A Hasleo Backup Suite Emergency Disk (HBS-ED) should always be created, and be kept current, as advised by the Release Notes for each new version.  Users are strongly advised to create an HBS-ED after installing HBS for the first time to ensure that, in the event of an SSD or HDD failure of their Operating System Disk C:, they can boot their computer from the HBS-ED to restore their OS, programs, and data from their most recent HBS system image.


“There are (3) Recovery/BOOT menu options available from HBS:

1.  By not selecting the Download WinPE components option, HBS will use a file on your System called WinRE.wim to build your Emergency Media/BOOT Menu.  This is a file, built by Windows (and usually located in your Windows Recovery partition) that offers Windows the ability to BOOT your System into a Recovery mode, if necessary, during various problem scenarios.  It contains a full WinPE configuration as well as a bit of extra stuff, including wireless drivers which are not contained in a base WinPE.  Windows recreates the WinRE configuration during certain updates/upgrades when it feels necessary.  Some users are afraid of this as Windows, in the past, has messed up the WinRE configuration causing many issues with the LIVE Windows System.

2. By selecting the Download WinPE components option, you will receive the basic WinPE configuration via download from Microsoft and it will be used for the Emergency Media/BOOT Menu building process.  The result, using the WinPE base configuration, is smaller than the WinRE configuration.  During the building process,  if adding existing drivers is used, I believe HBS tries to add whatever unique drivers exist on your System to that build (they will need to respond if this is not the case).  Result, the Recovery Media should be fully functional for the System it was built on.

3. A third option exists that I have mentioned in previous posts.  By selecting  Download WinPE components (and Automatic driver injection <set as DEFAULT>), the next screen offers either Microsoft.com or Offline WinPE Package.  If you select Offline WinPE Package, no Microsoft download will occur, and the HBS Emergency Media build will begin using a local OPE (Offline PE) file, previously downloaded from Hasleo.  This is the method I have always used when creating Recovery Media.  Once the OPE file has been downloaded from Hasleo (contains the latest stable build of WinPE from Microsoft and the user must do this), this option may be used for all recovery media creation.  Hasleo offers the latest stable WinPE build based on Windows 11.  This build is the most driver rich version available from Microsoft (I mention "stable" due to the fact that it most likely won't be the latest issue from Microsoft... many of their issues are bug bitten at the time of issue).  When using this method, no download is required (except the initial OPE download from Hasleo) prior to the building of the recovery media and the building process is much faster due to the lack of a download.  This provides a stable WinPE baseline for all Recovery Media produced from this moment forward.”
https://www.easyuefi.com/forums/thread-4...l#pid12599


“If you only checked download  from Microsoft.com and not the use the off-line WinPE option, the resultant winpe.iso (located in Hasleo's "bin" folder)will be built from Microsoft's downloaded WinPE offering (after the download) not the offline WinPE option.

To use the offline WinPE option you must have the previously mentioned OPE file resident (somewhere on your System) before you do the build.  This may be done by using Hasleo's offline WinPE download page HERE.  Once you have it present, then you can build the offline version of the recovery media.

The WinPE offline file (.OPE) is used during the build (just like it would use the downloaded Microsoft option or the WinRE option) and stored where Hasleo stores all the rest of its build results.  Since newly installed versions remove the legacy stored stuff, all new versions will require a build using that OPE file once again.  If you're producing new recovery media without changing the HBS installed media, then any new recovery media will be the same as the one 1st created after a new install.

One of the main reasons I use the OPE installation is because only one download is required and the result is stored on your System for Hasleo to use when building a fresh recovery media (using the offline option).  Currently Hasleo forces users to re-ADD their BOOT media when installing new versions.  If doing so, that process will build a new reference "winpe.iso" for the Hasleo "bin" folder.  That file will be the result of how you do the build... WinRE, downloaded WinPE or use offline WinPE.”
https://www.easyuefi.com/forums/thread-4...l#pid12622



ADDITIONAL INFORMATION
(assembled from multiple sources)


If a user has already created an HBS Emergency Disk using a Microsoft download or, if that was not checked, from the local Windows Recovery files on the computer, the option to select to use the .OPE file, as described by @Froggie, will no longer appear.

The "Re-create WinPE image ISO" feature introduced in V5.8 automatically deletes the old winpe.iso.  However, please note that this feature does not delete the winpe.wim file, so to again get the option to select the .OPE file reappear, you must manually delete the winpe.wim file.  This file can be found in the following folder: C:\Program Files\Hasleo\Hasleo Backup Suite\bin\WADK\Windows Preinstallation Environment\amd64\winpe.wim.


NOTICE: If users download/unzip the WinPEDownloader.zip file, security software, included Windows SmartScreen, antivirus, and anti-malware software like Malwarebytes Standard Premium, will all falsely “detect” the file as malicious.

The WinPEDownloader.zip file is SAFE.  It contains no viruses, or any other kind of malware.  The issue is caused by the fact that the file does not currently have a digital code-signing certificate, an issue that will be addressed in the future by the Hasleo Team.

Dismiss all warnings, and proceed.  To any scanning antivirus or anti-malware programs, add exception(s) for the file(s) falsely detected, to prevent the scanners repeatedly reporting false detection(s).

To run WinPEDownloader.exe, double-click the file, and ignore all warnings.  The resulting Hasleo Offline WinPE.OPE file will be found in the folder where the original WinPEDownloader.zip file is located, and can be used for future creation of new Hasleo Emergency Disks, when recommended by HBS in the Release Notes for new versions.  It will be much faster because no downloads are involved.


Some users with high-resolution displays may see that the HBS-ED GUI box is very small.  To correct that issue, delete the qt.conf file in the following folder within your Hasleo Backup Suite installation folder: C:\Program Files\Hasleo\Hasleo Backup Suite\bin\WINPE\Program Files\Hasleo Backup Suite\bin\qt.conf.  Then, recreate your HBS-ED.


Revision Date: 2026-05-04
#3
Information 
How Does Hasleo Software Safeguard User Data, and What User Data is Collected?


Primary Sources: Hasleo Privacy Policy, and Hasleo Forum Team Internal Discussions

Primary Link: https://www.hasleo.com/privacy.html


This FAQ post was created to authoritatively respond to the misinformation circulating on the Web that alleges, or suggests, that Hasleo Software sells user data.

Please consult the Hasleo Privacy Policy at the Primary Link provided above.  The Privacy Policy is subject to amendment at any time, so please check it frequently if you have privacy concerns.



SUPPLEMENTARY INFORMATION
(Resulting from internal Forum Team Discussions)


Network access by Hasleo software is strictly limited to checking for software updates, downloading updates, downloading WinPE components, and sending emails. Anyone can monitor the software's network behaviour using network monitoring tools. Antivirus software would also flag any abnormal behaviour.

Payment processors and credit card data

    • Hasleo now uses 2checkout and FastSpring for online sales.
    • 2checkout does not provide Hasleo with users' credit card information – in fact, no credit card number is visible in its back-end.
    • FastSpring shows only the last four digits of the credit card number.
    • At no point does Hasleo possess the full credit card number of any user.


The software may occasionally open Hasleo's website; e.g., to display Tutorial pages or a “Thank You” web page after installation. These are normal, user‑transparent actions.

Hasleo software has never scanned sensitive user data. Antivirus and security software would detect and report any such unauthorized behaviour.

The free version can be downloaded, installed, and used immediately. It does not require users to enter any personal information, and therefore collects no user data at all.

At Hasleo, your security and privacy is of the utmost importance to us. We will only collect your personal information for defined purposes.

We do not distribute or share your personal information beyond what is strictly necessary for us to fulfill our obligations to you.

We may share your information only with partners who adhere to Hasleo's commitment to protect your privacy.

Hasleo will not sell your personal information in any manner whatsoever.

No one has ever documented a single instance where Hasleo Software sold user data.

Hasleo is committed to ensuring that its users and customers are informed as to how their personal information is used, and kept secure.



AUTHORIZED BY: The Hasleo Software Team and the Hasleo Forum Team


Revision Date: 2026-05-05
#4
Information 
WHY DO YOU NEED A BACKUP PROGRAM AND STRATEGY?


Primary Source: @garioch7, assisted by the Hasleo Forum Team.


Primary Links: None. This information is a compilation of information from multiple websites and sources.



This Hasleo Backup Suite (HBS) FAQs post, and the next several subsequent posts, have been created to answer very basic questions about backup (imaging) software programs for new users, including including this post that answers the question:


WHY is a robust backup strategy using a reliable and well-respected backup/imaging program is so very important?

Malware, meaning malicious software, is the generic term of viruses, Trojans, rootkits, worms, ransomware, etc. Unfortunately malware is a reality for computer users. That is not surprising given the number of new malware programs being identified daily: https://www.sentinelone.com/cybersecurit...tatistics/

The primary author is a former Bleeping Computer Malware Response Instructor. He has personally disinfected multiple computers on a volunteer basis for many years, and has instructed others to become qualified Malware Removal Experts.

Many malware victims have lost invaluable data, including family photos, documents, music collections, etc., because they lacked a current backup of those irreplaceable files. Some nefarious species of malware can even render a computer unbootable and completely corrupt all data on a computer.

Moreover, malware victims lose, to varying degrees, the complete use of their computers because the malware interferes with its normal operation. Some malware surreptitiously steals user credentials, allowing the malware authors to commit fraud and other offences against the victims.

Malware infections persist. That is how they are designed. With some species of malware, it can be impossible to remove them entirely with security software. Not infrequently, an infected computer has to be completely reformatted and the user programs and data reinstalled, unless the user has a recent Disk/Partition image and an Emergency Recovery USB drive ready.

Ransomware has become the number one malware issue for many users. It is normally targeted at corporate or government entities, but as too many users have discovered, it can also target a home user. Many species of ransomware have no publicly available decryption keys, so the user data is lost forever. See this link for more information: https://www.bleepingcomputer.com/forums/...try4598991


Even the best security software cannot be 100% effective, 100% of the time.

It is wisely written that the most vulnerable link in the computer chain is the “interface between the chair and the keyboard”: the user.

AI has dramatically increased the opportunities for malware authors to send users authentic-looking emails, or hijack web browser pages, in the hope of getting the unsuspecting user to click a link that downloads and activates the malware payload.


Then there is another reality: computers rely on hardware, SSDs (solid state drives) and HDDs (hard disk drives) to store data. If those devices fail, as they inevitably do, from old age, the data is lost.

Computers, and their storage devices, are also subject to power surges, power loss when they are writing, and user abuse; for example, spilling liquids on laptop computers. Laptops are often stolen as well, and with them, the user data.


It is wisely written that:

1. If you have only one “copy” of a file: you don’t have a “copy”, you have an “original”; and,
2. You can NEVER have too many backups.


robust backup strategy is essential to preserving your data, and even your programs.

There are those users who are comfortable with reinstalling their Windows program and then individually installing, registering their licences for those programs, and configuring their individual programs, a process that may take several days, even weeks.

Most people want to be able to simply restore their entire system from a single full Disk/Partition image to a new drive, or to the original drive that was infected, if it is still functional. Fully restoring the contents of a full Disk/Partition backup image usually takes less than an hour.


The computer experts all agree on one thing, which is unusual: a robust backup strategy is even more important than the user choice of free or paid security software!

The Hasleo Backup Suite HBS) is able to provide the most important security for your computer. It offers the user the options of:
  • Full disk/partition imaging, which offers a complete backup of your system, programs, settings, and files;
  • Fast recovery, even to a new drive, without reinstalling Windows and reconfiguring all of your preferences in Windows and your other programs.
  • Scheduled backups that will run automatically, so your latest image can be always kept up-to-date.
  • An Emergency Recovery USB, which allows you to boot from USB when your computer won't start.


In summary, if you do not have a backup, then malware, hardware failure, theft, power surge, etc., will result in permanent data loss.

With an HBS backup, your computer would be up and running as it was at the time the last backup was done, and HBS will do the complete restore within an hour.



MORE INFORMATION ABOUT RANSOMWARE AND COMPUTER SECURITY:


Most reputable website that deal with ransomware infections advise against paying the ransom. There is no guarantee that if a user pays the ransom that the ransomware authors will decrypt the user data. Moreover, the user is “rewarding” and financing future malware attacks.  See this link for more information: https://www.bleepingcomputer.com/forums/...try5581340

This link details the scourge of ransomware: https://www.bleepingcomputer.com/forums/...e-spreads/

This link, and its many posts, provides an expert’s perspective on the importance of computer security and the many malware risks that exist: https://www.bleepingcomputer.com/forums/...practices/



The primary author does wish to gratefully acknowledge the following people:

Russ Stamm, (@quietman7) a Global Moderator at Bleeping Computer, and a computer security expert, specializing in ransomware, some of whose Topics/posts are linked to in this FAQ.

Lawrence Abrams (@Grinler), is the founder (2004), owner, and Editor-in-Chief of BleepingComputer.com, for permission to link to the topics and posts on the Bleeping Computer website. His areas of expertise includes Windows, security, malware research, ransomware, and computer forensics. Lawrence Abrams is also a co-author of the Winternals Defragmentation, Recovery, and Administration Field Guide and technical editor for Rootkits for Dummies. He has also programmed several anti-malware utilities to identify and remove malware.


Subsequent FAQs will explain how backup/imaging programs function, and what the various backup/imaging options do. As stated, this "basic" series of HBS FAQs Topic posts is written to assist new users understand the necessity and complexity of the Hasleo Backup Suite, and imaging programs in general.

Suggestions to improve this post are always welcome.  A Private Message should be sent to @garioch7 to inform him of your suggested improvements.


Original Posting Date: 2026-05-29


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