EMail notifications are not working

[chmichael]

In fact, they use the same code, so check to see if there are any other programs (antivirus software or system settings) that are preventing BackupWorker.exe from accessing the network.

I did add the Hasleo folder into Bitdefender exceptions but still it doesn't send the e-mail so it's not the AV.

Anything other than i can try ?

I'm so sorry, it works very well on our side and we can't do anything about it. It is recommended to test on a computer that does not have AV installed to see if it can send emails.

Ok found it since i use Windows Firewall Control it had harden the firewall rules so i needed to add it as exception to windows firewall.

Thank you