External hard drives are widely used worldwide, and many people use BitLocker Drive Encryption in Windows to protect their personal data from unauthorized access. The only way to access a BitLocker-encrypted external drive is to enter the correct password to decrypt it.
However, sometimes you may find yourself unable to access the encrypted drive—even after entering the correct password. Why does this happen? This issue is typically caused by one of the following reasons:
So, how can you recover data from a corrupted or damaged BitLocker-encrypted external hard drive? The answer lies in using professional BitLocker data recovery software. Hasleo Data Recovery offers a simple yet powerful solution to retrieve your lost data from such drives—quickly and effectively.
Download, install, and run Hasleo Data Recovery. On the main interface, you'll see several recovery options. Please select BitLocker Data Recovery mode.

1. Select the hard drive where you delete or lost the BitLocker encrypted partition, then click "Scan" to locate all BitLocker partitions on the device.

2. A pop-up window will appear asking you to enter the BitLocker password or 48-digit BitLocker recovery key. If you don't want to enter the password or BitLocker recovery key here, just click the "Skip" button to skip it.

3. Hasleo Data Recovery will display all detected BitLocker-encrypted partitions on the target device. If you provided the password or BitLocker recovery key in the previous step, the password status will show whether they match the partition.

4. Double-click the partition you want to recover data from. If you've already entered the password or BitLocker recovery key and the password or recovery key matches, Hasleo Data Recovery will start scanning lost files. Otherwise, a prompt will appear asking for your BitLocker password or 48-digit recovery key. After entering the correct credentials and clicking "OK", the scan will start.

After scanning, the software will display a list of found files. You can preview them by browsing their paths or types. Select the files you wish to recover, then click the "Recover" button to save them to a destination of your choice. If your desired files are not found, click "Deep Scan" to initiate the Deep Scan Recovery process. This process takes additional time but can recover many more lost files.

As a professional BitLocker data recovery software, Hasleo Data Recovery can not only recover data from a BitLocker encrypted external hard drive, but also recover data from a BitLocker encrypted USB flash drive.
Important Notes: